AS FROM MONDAY 3RD AUGUST STAINDROP BRANCH SURGERY WILL BE OPEN FOR COLLECTION OF MEDICATION ON MONDAY 12PM - 1PM AND THURSDAY 9AM - 10AM
You can still collect from Cockfield Surgery if you prefer
You will still need to have a telephone consultation first and then you may be invited to attend the surgery for a face to face consultation.
The volunteer delivery service will cease on Friday 31st July and we would like to thank Joanne and Nigel for their exceptional support and help during this difficult time.
AS FROM 8TH JUNE YOU ARE REQUESTED TO WEAR A FACE MASK OR COVERING IF YOU ARE ENTERING THE SURGERY
THANK YOU FOR YOUR ANTICIPATED CO-OPERATION
DUE TO THE CORONAVIRUS OUTBREAK THE STAINDROP BRANCH SURGERY WILL TEMPORARILY CLOSE FROM MONDAY 6TH APRIL
- Repeat prescription requests can still be posted through the door and will be collected daily.
- Medication will need to be collected from Cockfield Surgery.If you are unable to collect your medication please contact the surgery to ask about the volunteer delivery service
THE EVENWOOD BRANCH SURGERY REMAINS CLOSED
THE TELEPHONE LINES ARE EXTREMELY BUSY PLEASE ONLY PHONE IF YOU NEED TO PLEASE VISIT THE NHS CORONAVIRUS WEBSITE FOR INFORMATION
On line appointment booking for face to face appointments has been postponed due to the Coronavirus outbreak. You can book a telephone triage appointment on line, use Econsult or ring the surgery. Your request for an appointment will be triaged by the GP to assess whether or not you need to come into the surgery to be seen. All GPs have been requested to move to digital appointments where possible. Please read the additional corona virus symptom information. Thank you for your anticipated co-operation and support during this difficult time
What to do if you have symptoms
Stay at home for 7 days if you have either:
a high temperature
a new continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact NHS 111 to tell them you're staying at home
From 1st July you will be able to book an appointment to be seen by an Emergency Healthcare Practitioner or Healthcare Assistant on Saturday and Sunday at the Extended Hours Clinic at Bishop Auckland General Hospital. These clinics are run by the Durham Dales Health Federation and need to be booked by phoning our receptionists.
Repeat Prescription Requests
We now only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances. We encourage you to register and use the online service or you can drop your prescription off at your local branch or send by post.
Care Navigation - New ways for your local GP practice to help you get to the right support. The Receptionist may ask you a few questions to help navigate you to the best person, they wont try to diagnose your problem but you may need to tell them a little bit about why you are calling