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You will still need to have a telephone consultation first and then you may be invited to attend the surgery for a face to face consultation.
The volunteer delivery service will cease on Friday 31st July and we would like to thank Joanne and Nigel for their exceptional support and help during this difficult time.
THE EVENWOOD BRANCH SURGERY REMAINS CLOSED
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact NHS 111 to tell them you're staying at home
From 1st July you will be able to book an appointment to be seen by an Emergency Healthcare Practitioner or Healthcare Assistant on Saturday and Sunday at the Extended Hours Clinic at Bishop Auckland General Hospital. These clinics are run by the Durham Dales Health Federation and need to be booked by phoning our receptionists.
We now only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances. We encourage you to register and use the online service or you can drop your prescription off at your local branch or send by post.
If you have a condition which requires you to take regular medication, your doctor may supply these without seeing you every time.
Please make a request, in person or by post, with the receptionist/dispenser and allow 48 hours before collecting the prescription or 3 working days before collecting the dispensed medication.
Alternatively you can now order online by following the link at the top of this page. You will need to contact the surgery for an access code and password before using this facility.
We only accept repeat prescription requests over the telephone if you are housebound or have exceptional circumstances.
If you live more than one mile from a pharmacy you will have your drugs dispensed from the surgery.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please remember to take weekends and bank holidays into account when ordering your prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.